FAQS

 ​DO I COME TO YOU OR DO YOU COME TO ME?

I am a mobile hairdresser based in Milton Keynes and will travel to your home address. I travel to most areas in Milton Keynes, however some postcodes may incur an additional charge (please check with me directly).

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WHAT DO YOU SPECIALISE IN?

I specialise in creating blended and lived-in colours. I typically work with mid-length to long hair styles (fine or thicker hair) and enjoy cutting bobs too. Please note that I do not offer appointments for short hair unless you are trying to grow out your hair. Also, vivid colours and scalp bleach are not on my service menu, as these particular services are not part of my specialism.

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ARE YOU OKAY WITH PETS AND CHILDREN?

Yes absolutely! Please inform me ahead of your appointment in case we need to make reasonable adjustments or extend your appointment time. This will allow me to accommodate for potential delays or distractions that may take our attention away from your appointment, and will prevent me from running over into other client appointments for that day. Extended appointments or delays are charged at an additional £50 per hour or £12.50 per 15 mins. I try my best to avoid this, however the alternative is that we may need to cut your appointment short and your service may be incomplete, however 100% of the agreed cost will still need to be paid (this is stated under the policies section).

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WHAT DO YOU BRING WITH YOU?

I bring hair products, cutting and styling tools, a protective floor mat for chemical services, towels and also gowns. For chemical services, if required, I will bring portable washing equipment in order to wash your hair. If you do not have a suitable chair to sit on I provide a padded stool.

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WHAT IS THE IDEAL ROOM FOR YOU TO DO MY HAIR IN?

A well lit and ventilated room (preferably white light) usually a kitchen is the best place to work. Please be mindful that hair colours can look different in different lights and yellow light especially can misrepresent colour results. There must be enough space for me to walk comfortably around you and your chair. For chemical services such as colouring, or appointments that require hair washing, I will need access to water facilities such as a kitchen sink or bath with shower head.

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WHAT SHOULD I WEAR?

Although I provide the appropriate protective equipment for your appointment, I recommend that you wear clothes that you are not too precious about during colour appointments in case of colour staining.

Please do not wear white or beige/light colours, roll-neck jumpers, hoods, or collars that cannot be folded down.​

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​ Please see the policies page for further information Terms | Cheveux Mobile Stylist or 'Important Updates' page if you are unable to find what you are looking for.